How can we help?

Get started

• Getting startedFrom a new account to your first stream with StreamEcon, step by step.
• Connect TwitchLink your channel, what StreamEcon can do with it, and when to reconnect.
• Add overlays to OBSPut any StreamEcon overlay on stream with an OBS browser source.
• Workspaces and moderatorsLet your moderators help run StreamEcon without sharing your login.
• Your accountProfile, password, signing in, and deactivating or deleting your account.

On-stream tools

• TimerA countdown or subathon timer that support adds time to.
• Wheel of TimeSupport earns spins that add or remove timer time.
• Wheel of RandomSpin a wheel of names, challenges or prizes on stream.
• GoalsFollower, sub, Bits, donation or custom goals with a progress bar overlay.
• MarqueeOne scrolling bar for goals, recent supporters, notices and stream info.
• Live PollsLet chat vote and show the results live on stream.
• Giveaways and rafflesCollect entries from chat or support and draw fair winners.
• Draft Pick BoardRun a draft where chat picks with a command.
• Now PlayingShow the current song and artist on stream.

Alerts

• Event AlertsFull-screen alerts with your own media, rules per amount and a queue you control.
• Quick AlertsReady-made animated pop-ups you can have on stream in minutes.
• Chat NotificationsThe bot thanks people in chat for follows, subs, Bits, raids and tips.

Chat & community

• Chat CommandsCustom !commands with permissions, cooldowns and counters.
• Message variablesPlaceholders like {user} and {uptime} that fill in when a message is sent.
• Scheduled MessagesMessages the bot posts on a timer while you are live.
• Chat ActivityLive chat, searchable history, command usage and a chat overlay.
• ModerationModerators, banned words, and bans and timeouts.

Automation & control

• AutomationsWhen something happens on stream, run actions across your tools.
• Live Control and remote keysOne-tap buttons for a second screen, a tablet or a Stream Deck.
• Safe ModePause alerts and hold effects when something goes wrong on stream.
• WebhooksSend your events to Discord bots, scripts and other services.
• Tips and donationsCount StreamElements tips in your alerts, goals and timer.

Insights

• AnalyticsStream history and trends: viewers, chat, support and more.
• Creator EventsEvery event StreamEcon received and what it triggered.

Troubleshooting & support

• TroubleshootingWhat to check when an alert, the timer, chat or an overlay is not working.
• Health & SetupOne checklist to confirm everything is ready before you go live.
• Questions and answersShort answers to the questions we get most.
• Contact supportHow to reach us and follow your request.